Help and FAQs

Yes! We offer free shipping within the United States for orders of $30 or more.

We accept unopened and undamaged products back within 60 days of purchase.

Simply mail your unopened, undamaged items to the address below, include a note requesting a refund, along with your order #, and once we receive the items, we will provide a refund to you.

Dr. Talbot’s - Online Orders Attn: Returns 3030 Aurora Ave. Monroe, LA 71201 

If you have any questions or concerns regarding returns and refunds, please email us at orders@drtalbots.com or call 1-888-688-3680, and we will be happy to assist.  

In the unlikely event that you received a damaged or defective product, you have the right to return it within the Return Guarantee period of 60 days. Please keep all the packaging materials, accessories and warranty information that accompanies your product as this may be needed should there be a fault. We do not replace items due to biting, chewing, or customer wear and tear.

In our pursuit of creating safe and excellent products, we have deliberately chosen to enhance the flavor of our medicines using natural fruit juice, rather than relying on laboratory-created flavors. It is worth noting that similar to purchasing juice from a grocery store, our medicines may contain sediment at the bottom of the bottle, necessitating a brief shake before use. With this in mind, you can be confident that you are using a genuine fruit juice-flavored product rather than an artificial flavoring created in a lab.

According to HPUS (Homoeopathic Pharmacopeia of the United States), medicines should not be exposed to temperatures greater than 121ºC (249.8ºF) due to documented heat sensitivity of homeopathic preparations. Freezing homeopathic medicines is not recommended. The best storage method is to keep containers tightly sealed and out of extreme heat and direct sunlight. 

In order to avoid affecting the accuracy of the device due to external environment being too cold or too hot, the device must be placed at room temperature of 16°C/60.8° or 35°C/95°F for at least 30 minutes before use. This will help avoid incorrect measurement results. The person being measured should be kept at room temperature at least 20 minutes prior to measurement to balance body temperature. 

HI- Temperature is lower than 42.2°C/107.96°F. Operate the thermometer only between the specified temperature range. In the event that a repeated error message, contact customer service. 

LO- Temperature is lower than 32°C/89.6°F. Operate the thermometer only between the specified temperature range. In the event that a repeated error message, contact customer service.